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Troubleshooting Worker Connections

Here's a checklist to help troubleshoot worker connections

  • Check if you have created and added the Dropbase token in your .env file correctly. Without a token we cannot establish a connection
  • Check to see if you have explicitly selected a Dropbase Token. Generating a token may not automatically select it. You can select it by clicking it. If a token is correctly selected, it will have tag that says OWNER SELECTED
  • Ensure that you have deployed the Dropbase Worker following instructions for local setup
  • Keep in mind that once you've setup locally, you should only access the client via localhost:3030, and not via the Dropbase-hosted client where you registered. The Dropbase-hosted client will continue displaying a Not Connected status until you deploy worker on a cloud server e.g. on an EC2
  • Make sure that at least one token is selected from the Developer Settings
  • Make sure you have the latest code from the Dropbase Github repo and run docker-compose up again when you do
  • If you use Docker Desktop, you might need to delete all your previous Dropbase Docker images
  • Try shutting off and re-starting your local Worker server